Tips

20 essentials for setting up a perfect home office

Lengthy work commute can make the employee get distracted and frustrated. Unfortunately, long commutes can impact productivity and decrease job satisfaction. As a result, employee turnover will gradually increase. Sounds like a mini heart attack for the employer. No more worries!!! Remote working is the best choice. There are several advantages of allowing your employees to work from their comfort zone. It…

Is Coaching the Future of Performance Management?

insurance

Gallup produced some interesting research and commentary in 2019 around the subject of the future of performance management. According to their research on performance management reviews, Gallup found that “only 14% of employees strongly agree their performance reviews inspire them to improve”. If that truly is the case, what can companies consider as more effective alternatives? It seems that the answer may…

Top 7 Vector Websites to get Compelling images for free

images

With increased competition and technological advancements, the business landscape has changed significantly over time. Businesses have embraced technology and each day, they are making attempts to leverage the benefits that accompany it. In recent years, vector graphics have particularly gained popularity as businesses shift to move towards automating their processes. Vector images are popular in corporate circles for their scalability and small…

Top 7 Reasons why software testing is important

Mistakes are inevitable. Don’t you agree? They make people more human. When you’re working on important projects, there are high chances that errors may occur. But you can’t ignore them as some of them can be dangerous and cost your business. You must keep an eye on your project and process so that you can find the errors before it’s too late.…

How do you write a customer journey map?

communication

It is difficult to decipher for what reasons clients browse products in an e-store, why they add them to a cart, and then close a page and do not finalise a purchase. Abandoned carts are one of the most common problems in e-commerce. How to detect, recognise and eliminate the problem that customers encountered on their way? Create a customer journey map. Customer journey…

A Cheat Sheet For All Call Center Agents

call center

Ever been in a situation where you had to make a call to a support team to sort a problem or ask a question? Whether your Wifi is acting up or the package you received is missing something, we have all been there. Well, have you ever asked yourself what the person on the other end needed to do to get where…

What Does a Call Center Agent Do?

call center

Customer service is at the heart of any business and their operations, making customer service agents an integral part of any business. These agents offer their services either in person or via communication channels, one of which is over the phone. Hence, a call center agent is a customer service agent who communicates with customers over the telephone, usually via a contact…

20 Tips for  web content writing 

Are you a content writer? How many websites do you visit every day? Most probably 10 to 15 sites. While visiting from one website to another, you can find good and bad content on their website. How much time do you spend reading bad content? Not even a second right. When you find a bad content on a particular website, you will…

10 Reasons Why Your Business Needs a Mobile App

Can you imagine yourself without smartphones? It’s impossible right! Yes, in this era of growing technologies, a smartphone is ubiquitous. Do you know what might be the reason behind mobile dependability? A discernible answer will be “Mobile Apps”.  Agreed! These apps have made living easy. Moreover, people are wishing to have apps to get things faster. Wait! before dwelling further, just answer…

10 Project Management Tips

project management

Being a project manager in a small or medium sized business can be especially challenging. It may only be a part-time role, in combination with a technical position in the team. For a novice project manager, there may be no mentor to guide them. Worst of all, there may be no established methodology to fall back on. Here we give ten tips…