The IR35 tax change comes into force in April 2020. HMRC has promised to introduce an updated tool by the end of 2019 to make the process clearer and reduce errors but the Federation of Small Businesses (FSB) continues to call for a delay to the April 2020 rollout. The FSB joined the Institute of Chartered Accounts in calling on the Government…
All businesses aim to improve their bottom line by growing their earnings while reducing its cost. For a company to do this, it should monitor and control expenses and, as much as possible, avoid spending for unnecessary expenses. This should be done while also optimizing for ways to improve the company’s marketing strategy. If a business only focuses on the costs and…
Corporate identity services can cost a fortune. Fortunately, in the digital age, we have everything we need to DIY business management and create a corporate identity that truly resonates with our ideal clients. Here are four of the easiest ways to present your business professionally and convey a crisp corporate image without going out of your way or spending unnecessary money: 1.…
Even before mobile technology caught on, ordinary landline phones were a part of everyday life for generations. Now that the mobile age gives us a phone in every pocket, our phones are more omnipresent than ever, bringing with it the nuisance of unwanted calls. The many kinds of unwanted phone calls include: Spammers Scammers Telemarketers Robocalls Personal harassment Only a few of…
Generating new business by growing your customer base is important to your business success. However, it can sometimes be very challenging. Here are some practical tips to help you grow your business. Nurture Existing Customers and Look for New Opportunities Have strategies in place to nurture existing customers, such as staying in contact with them via an e-newsletter or letting them know…
It is difficult to decipher for what reasons clients browse products in an e-store, why they add them to a cart, and then close a page and do not finalise a purchase. Abandoned carts are one of the most common problems in e-commerce. How to detect, recognise and eliminate the problem that customers encountered on their way? Create a customer journey map. Customer journey…
As a business owner or hiring manager, you know how hard it is to not only find top talent but maintain them at the company. In the past, it was easier to find the talent. Employees valued job security and were generally less demanding when it came to job requirements. However, times have changed, for the better, but with that comes greater…
Ever been in a situation where you had to make a call to a support team to sort a problem or ask a question? Whether your Wifi is acting up or the package you received is missing something, we have all been there. Well, have you ever asked yourself what the person on the other end needed to do to get where…
Shopify is one of the most popular and high-quality solutions for digital sales. Why do brands choose it? Because sites based on this platform are very stylish and at the same time convenient. Today we look at the 10 most beautiful and practical websites using Shopify. Thus, you can get inspiration and draw a couple of fresh ideas for your site. 1.…
Risk is inevitable in parts of business just as it’s inevitable in parts of life. Many people get into business and entrepreneurship in order to enjoy these risks and the rush of adrenaline they get when they strike last-minute deals or make high volumes of sales. But, ultimately, mature businesses look to avoid risks rather than court them. This article is about…
So you want to run a successful blog but you are totally new to the process. It can be overwhelming to start a blog, especially if you are a beginner. In the beginning of any process, there are so many questions. Which platform should I choose? How often should I blog? How do I grow my audience? The process can seem absolutely…
Customer service is at the heart of any business and their operations, making customer service agents an integral part of any business. These agents offer their services either in person or via communication channels, one of which is over the phone. Hence, a call center agent is a customer service agent who communicates with customers over the telephone, usually via a contact…
